Terms and Conditions


General conditions of sale:

General rules:
1. These general conditions of sale will apply to all sales made on all our products.
2. Only the particular conditions established in the attached document and signed by both parties will prevail over these general conditions.
3. The material will remain our property until full payment of the corresponding advertisements.
4. The price of our products will be as stipulated except for some type of error, such as typographical errors, errors in the price (which is below the price of our distributor/manufacturer) or there being no stock of said item. , being able to cancel the advertisement in these cases, with a full refund of the purchase.
Non-payment:
1. The customer is not authorized to delay payments or make deductions on account in pending invoices alleging product defect.
2. In the event of return of receipts or payment documents, the total charge on the invoice will be increased by 100 euros, and a late payment interest of 2% per month of the total invoice will also be applied.
3. In addition, all expenses incurred (both banking and management) due to non-payment will be borne by the debtor.
4. In the event of non-payment for any of our advertisements, we reserve the right to suspend all further supply.
5. We do not make any commitment to supply an order if it exceeds the credit limit granted to the customer, or has breached any payment or other commitment to us.
Responsibilities and claims:
1. Delivery dates are indicative and in no case may penalties be applied for late delivery.
2. The goods always travel at the buyer's expense and risk, both in the case of new merchandise and RMA. If fewer packages are received than those sent, or one is in poor condition, or it is not the item you purchased, no subsequent claim will be accepted if this incident is not stated in the freight bill when taking charge of the shipment.
3. We are not responsible for damage caused by any manipulation not carried out by our technicians, or improper treatment during transport or unpacking.
4. We are not responsible for the information contained on hard drives or any technological information media.
5. Upon receipt of the merchandise by the buyer, the buyer must check that the merchandise actually delivered is compliant and not defective. If after 24 hours from receipt of the merchandise, the buyer does not notify us in writing of a claim for defects, it will be considered compliant for all purposes, without being able to hold us accountable and in no case if any of the seller's causes of exoneration occur. provided for in article 6 of law 22/1994 of July 6 on civil liability for defective products.
Return and material guarantees:
1. In the event of a breakdown, only the owner of the purchase will be assisted.
2. The return of non-defective material must be made within 7 calendar days following the date of the invoice and always with prior written authorization from us, where the price to be refunded will be solely and absolutely the price of the item without including the prices of shipping or any other tax.
3. For the repair, exchange or return of defective material, our written authorization, the RMA number attached to said authorization and a copy of the purchase invoice will be mandatory.
4. Software problems or problems caused by viruses in materials already owned by the customer are not covered by the warranty.
5. Returns that do not comply with the product warranty for any reason explained above will give rise to a detailed estimate with the labor costs as well as any material that needs said repair, including identical items, or similar in appearance and price. , which will have to be signed by the buyer and paid in advance for repair.
6. Return shipping costs, to send the items by the buyer, will be at costs paid, and Repuestosbike.com will send costs paid to the buyer.